Z543: Computer-Mediated Communication

Z544: Gender and Computerization

Z641: Computer-Mediated Discourse Analysis

Z642: Content Analysis for the Web



Department of Information & Library Science

Luddy School of Informatics, Computing, and Engineering

Susan C. Herring

Professor of Information Science 

Adjunct Professor of Linguistics

Fellow, Center for Social Informatics 

Director, Center for Computer-Mediated Communication

Past Editor, Journal of Computer-Mediated Communication

Current Editor, Language@Internet

Mailing address:

Department of Information & Library Science
700 N. Woodlawn Ave.
Indiana University
Bloomington, IN 47408 USA

Tel:  (812) 856-4919
Fax: (812) 85r-6166
Email: herring at indiana dot edu

Research Interests

My main research areas are technologically-mediated communication, multimodal discourse, and gender and digital technology. I am interested in understanding and describing the nature of these phenomena, their effects on interpersonal interaction, and their social impacts. I have also studied telepresence robot-mediated interaction, and I am fascinated by the concept of holographic telepresence. Recently, I have been thinking about the future of technologically-mediated communication, particularly the integration of AI into human-human communication. I am also interested in the implications of digital face modification, including "deepfake" technology, for self-presentation and the concept of authenticity in video-mediated communication.

My current and recent doctoral students research credibility and fake news; self-presentation through Augmented Reality (AR) filters; (mis)construal of graphics in mobile messaging; social interaction through intelligent conversational assistants; abusive language detection; online metalinguistic discourse about language varieties; and crowdfunding through livestreaming.

What's New?

After being hosted since its inception in 2004 by the University Libraries Center in Cologne, Germany, as part of the Digital Peer Publishing NRW (DiPP) project, Language@Internet has moved to a new location: The journal continues to be fully open access -- there is no charge to read or publish articles.

A special issue of Language@Internet on "Graphicons and Social Media" is currently in preparation, guest edited by Yiqiong Zhang and Ashley Dainas. Publication is scheduled for late 2024 or early 2025.

Selected Recent Publications

Ge-Stadnyk, J., & Herring, S. C., & Sa, L. (In press, 2024). Multimodality in digital discourse: Exploring image-text interrelations in WeChat sticker use. In C. Vasquez & J. Chovanec (Eds.), Experiencing digital discourses: Multimodality, engagement, activism. Palgrave Macmillan. Prepublication version:

Herring, S. C., Dedema, M., Rodriguez, E., & Yang, L. (2024). Strategic use of video face filter types: Influence of audience, gender, and culture. New Media & Society. Prepublication version:

Herring, S. C., & Ge-Stadnyk, J. (2024). Emoji and illocutionarity: Acting on, and acting as, language. In: M. Gill, A. Malmivirta, & B. Warvik (Eds.), Structures in discourse: Studies in interaction, adaptability, and pragmatic functions, (pp. 124-165). John Benjamins. Prepublication version:

Fox Tree, J., Herring, S. C., Nguyen, A., Whittaker, S., Martin, R.. & Takayama, L. (2023). Conversational fluency and attitudes towards robot pilots in telepresence robot-mediated interaction. Journal of Computer Supported Cooperative Work (CSCW).

Zhang, Y., Herring, S. C., Tan, R., Zhang, Q., & Shi, D. (2023). From compensation to competition: The impact of graphicons on language use in a Chinese context. Discourse & Communication.

Herring, S. C., Dedema, M., Rodriguez, E., & Yang, L. (2022, July). Gender and culture differences in perception of deceptive video filter use. In HCI International 2022 - Late Breaking Papers. Interaction in New Media, Learning and Games. Lecture Notes in Computer Science, vol. 13517. Springer.

Fox Tree. J. E., Whittaker, S., Herring, S. C., Chowdhury, Y., Nguyen, A., & Takayama, L. (2021). Psychological distance in mobile telepresence. International Journal of Human-Computer Studies, 151(July 2021).

Herring, S. C., & Dainas, A. R. (2020.) Gender and age influences on interpretation of emoji functions. Transactions on Social Computing, [Special Issue on Emoji Understanding and Applications in Social Media], article 10, pp. 1-26. Prepublication version:

Konrad, A., Herring, S. C., & Choi, D. (2020). Sticker and emoji use in Facebook Messenger: Implications for graphicon change. Journal of Computer-Mediated Communication, 25(3), 217-235.

More publications...